Maximo & Control Desk services
As written in previous post it is needed to create or extend Object Structure to have possibility to read, add or update record connected mboSets.
Example definition:
| Object | Parent Object | Object Location Path | Relationship |
|---|---|---|---|
| ASSET | ASSET | ||
| ASSETUSERCUST | ASSET | ASSET/ASSETUSERCUST | ASSETUSERCUST |
| ASSETSPEC | ASSET | ASSET/ASSETSPEC | ASSETSPECCLASS |
After create object structure You should “Generate Schema”.
Problem:
Adding comment to to record by simply create WORKLOG mbo through the rest Api is not possible.
Such action results in Error 400: comlog#ownerNull.
Solution:
Right way to do this is adding WORKLOG from parent record, using custom object structure (which has to have relation to WORKLOG enabled).
Tasks:
1. Choose (or create) Object Structure for Integration, which will have relation to WORKLOG object.
2. Fetch record using that object structure
3. Add workload in form of attributes list:
WORKLOG.index.DESCRIPTION
(…) where index will be number of existing comments + 1